@misc{indiciaef4a3f50791ce,
  title = {Becoming a citizen-centered government through best practices in web management},
  author = {H. Kit Fuller},
  year = {2004},
  doi = {10.3133/ofr20041359},
  url = {https://pubs.usgs.gov/publication/ofr20041359},
  note = {Source identifier: ofr20041359}
}