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Jennifer Helgeson

Publications and source records attributed to Jennifer Helgeson.

3 recordsLinked to original sources

Methods and lessons for business resilience and recovery surveys

Surveys are important tools in business resilience and recovery research because of their ability to capture disaggregated economic information; however, they can be difficult and costly due to business operational dynamics and the larger challenges of disaster research. The COVID-19 pandemic serves as a recent example where demand for business data was high across both research and practice. Yet, the methods and modes for collecting data were limited due to safety, health, and ethical concerns. This research seeks to address the lack of tailored guidance for conducting business resilience and recovery surveys by collecting and synthesizing instruments and best practices from previous survey efforts. These previous surveys were undertaken by a diverse group of organizations with varied research questions, objectives, and hazard events of interest. This paper discusses six broad lessons: clearly define purpose, objectives, and concepts; recognize that response rates will be low, consider disaster dynamics in the research design, address bias that can be exacerbated by disasters, take care to acknowledge the unique ethical considerations of disaster resilience surveys in the business and economic context, and verify and validate data at all stages of the survey process. These lessons, in addition to the published instruments themselves, support researchers or practitioners who wish to conduct their own business resilience and recovery surveys in the future.

International Journal of Disaster Risk Reduction

Value of information and decision pathways: Concepts and case studies

Information used in decision making arises from the structuring of observations and data. The collection, dissemination, and use of information has monetary and non-monetary costs (e.g., competition for attention) and necessitates trade-offs. Understanding the benefits of having information (i.e., the value of information, VOI), including resulting societal outcomes, is useful to information producers/funders and decision makers. Using theory, use cases, and hypotheticals, we describe how information (e.g., geospatial information) is valued and incorporated in decisions and actions related to managing natural resources, environments, and the impacts of natural and anthropogenic hazards. We discuss the nature of information and how it relates to models (conceptual, mental, scientific), beliefs, knowledge, and economic analyses. VOI approaches and behavioral factors that potentially affect information use and value are summarized. Framing of information and VOI through data to decision pathways (DDPs) at first simplifies understanding, then illustrates the benefits of information, and the human and societal challenges encountered in valuing and using it. We present approaches to overcome these challenges. Our transdisciplinary analysis concludes with a summary of critical issues affecting DDPs and VOI, and suggestions for improving both economic analyses and the actionability and use of information.

Frontiers in Environmental Science (Environmental

Value of information: Exploring behavioral and social factors

There is growing interest within and beyond the economics community in assessing the value of information (VOI) used in decision making. VOI assessments often do not consider the complex behavioral and social factors that affect the perception, valuation, and use of information by individuals and groups. Additionally, VOI assessments frequently do not examine the full suite of interactions and outcomes affecting different groups or individuals. The behavioral and social factors that we mention are often (but not always) innately-derived, less-than-conscious influences that reflect human and societal adaptations to the past. We first discuss these concepts in the context of the recognition and use of information for decision making. We then find fifteen different aspects of value and information pertinent to VOI assessments. We examine methodologies and issues related to current VOI estimation practices in economics. Building on this examination, we explore the perceptions, social factors, and behavioral factors affecting information sharing, prioritization, valuation, and discounting. Information and valuation issues are then considered in the context of information production, information trading and controls, and information communication pathologies. Lastly, we describe issues relating to information useability and actionability. Our examples mention the value and use of geospatial information, and more generally concern societal issues relating to the management of natural resources, environments, and natural and anthropogenic hazards. Our paper aims to be instrumentally relevant to anyone interested in the use and value of science.

Frontiers in Environmental Science